Customer Success Manager
Come join us in revolutionizing B2B sale and creating the best customer support in the world!
About the job:
With the aim to revolutionize B2B sales, LinkedClient is currently undergoing a very exciting expansion phase. And as we’re onboarding many new clients every week, we’re looking to hire another Customer Success Manager.
You’ll be joining a very talented and energetic team, and you’ll be a key player in our organization. Some of the tasks you’ll be working on include:
- being responsible for, and further developing, our customer support via email, chat and weekly QnA’s.
- helping our customers move forward in their processes
- helping with invoicing and financial matters
- helping with handling (not writing) contracts
- handling on- and off-boarding of customers
- setting up customer accounts
- managing our communities and answering questions and comments from our customers
About you:
We’re looking for someone with a business mindset, who has experience in guiding clients and knows how to set up an excellent B2B offer. Perhaps you’ve worked in a similar role in an advertising agency or at an in-house communication department.
You need to be a self-starter as our work is 100% remote (pandemic or not). This gives you the freedom to work wherever you like, and the responsibility to manage your own time. Our clients are mainly in need of support between 9-17 CET so you need to have full availability then. Also, you need to be fluent in English.
To thrive in this role, we think you have a creative mindset, an understanding for working in a start-up company, and a will to help further develop our offer and our services. It’s also a benefit if you’re a bit tech savvy.
We want to create a five star customer journey for our customers, and we hope you'll join us for the ride!
About us:
Founded in 2018, LinkedClient provides an e-learning platform and Saas solution where marketing and sales departments learn how to automate their sales processes. We help our customers generate leads on autopilot, and our customer success is extremely high. We're currently eleven employees, and our solution can be found in 18 countries.
Questions?
Please contact our COO Ann-Sofie McMillion at annsofie@linkedclient.com
We’re looking forward to your application!
- Team
- Community
- Role
- Support Manager
- Remote status
- Fully Remote
Stockholm
Joining LinkedClient is a great idea
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🌪 Team of high performers
If you are a high achiever, you will thrive. Our team is made up of high-performing individuals. -
🌍 Remote culture
Since the start, we have worked remotely and digitally in the team as well as with customers. Work where you like. -
❤️Make a difference
We give our customers the opportunity to achieve their dreams and master their goals. -
🔥 Join the family
Welcome, you are one of us.
Join The Family & Work Remote
Working with other high-performing individuals, we are in a startup phase where we will scale and build the company. There is a lot of energy and opportunities to work independently. Make a difference!
About LinkedClient
B2B sales is broken, we're here to fix it. We help companies scale up leveraging automation and education. We have hundreds of clients all over Europe.
Customer Success Manager
Come join us in revolutionizing B2B sale and creating the best customer support in the world!
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